Resumes will not be accepted via e-mail. You must apply online to be considered.

To apply for this position, visit careers.vermont.gov

Overview

The Motor Vehicle Direct Client Service Specialist will interact with a diverse population to process various motor vehicle related transactions in a high traffic, fast paced, office while maintaining excellent customer service. Work involves reviewing, verifying, and processing applications from customers for vehicle registrations or licensing, titles, tax payments, driver licenses/permits, non-driver identification cards, disabled parking placards, plates, etc. The position will perform various types of monetary transactions while maintaining accuracy, control, and minimal errors. Additionally, the incumbent will perform daily tasks using modern office practices and equipment including computers, fax machines, copiers, scanners, point of sale systems, etc., and associated software. Associated skills with this technology such as typing, using search engines, emailing, troubleshooting, etc. is required.

This is a full-time limited-service position and work will take place within the Rutland DMV office.

Equal Opportunity Employer

The State of Vermont celebrates diversity and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment based on race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

The State is continuing the modernization of AVIP, so we can continue to increase the efficiencies of this very important program, as well as protect the safety of our roads and the cleanliness of the air we breathe. 

We value the input of the inspection community, law enforcement, and the motoring public, and have taken steps to respond to your feedback around the inspection stickers issued for all light and heavy-duty vehicles.  DMV redesigned the inspection stickers based on feedback and will be rolling them out this quarter.  New features include:

• A bar code with the sticker number, to eliminate the need to type in the sticker number, in response to inspection mechanic feedback;
• Reduction in size in response to motorist feedback;
• Increase in white space on the sticker in response to motorist feedback;
• Ensure visibility of the expiration date in response to law enforcement feedback.

DMV will begin beta testing activity at a few stations across the state in April.  We expect to roll out the new sticker design to all stations in May/June, with everyone using the new sticker stock in July.

If you have any questions or concerns, please contact your area DMV Inspector or the Enforcement & Safety Office at (802) 828-2067 during normal business hours. 

Inspector Region Map - VN-120-DMV_Inspector_Regions.pdf (vermont.gov)

Law Enforcement Sticker QR Code - https://iws.vt-avip.com/barcodescan/